DOCLINE® System Requirements
The minimum system requirements for DOCLINE are:
- A stable Internet connection (56K or faster connection)
- Screen resolution of 1024 x 768 or higher with small fonts is strongly recommended (800 x 600 minimum)
- Windows 98 / NT / 2000 / XP / 7 (NLM does not support the Macintosh platform).
- Internet Explorer 7.x, Internet Explorer 8.x, Internet Explorer 9.x and Firefox.
- Firewall Settings: FTP (File Transfer Protocol) 'passive transfer' enabled with the ability to view hidden subdirectories (only if access to Serial Holdings reports is needed).
- Proxy Server Users: Configure server to not cache pages from docline.gov domain.
All DOCLINE users must have access to the Internet to use the system. Your Regional Medical Library (1-800-338-7657) can assist you in getting Internet access.
NLM actively tests and supports Internet Explorer 7.x and Internet Explorer 8.x for use with DOCLINE. Firefox is also supported, however due to the Firefox accelerated release schedule, we are only able to certify the version that is current at the time of major DOCLINE releases.
Please note that each browser version (major and minor releases) may have specific issues which NLM cannot always address.
If you install a later version of Internet Explorer or Firefox, please be sure to maintain one of the supported browsers in order to ensure access to DOCLINE.
NLM does not recommend the use of non-supported browsers with DOCLINE. If you have used DOCLINE successfully with other browsers, there is no reason why you cannot continue to do so; however, we cannot provide technical support for them.
Settings for DOCLINE:
Institutions accessing DOCLINE from behind a firewall should review the FAQ about firewalls (http://www.nlm.nih.gov/services/doc_firewall.html).
A "cookie" is information sent by a web site server (e.g. DOCLINE) to your computer while you are connected to that site. DOCLINE's cookies are information about your interactions that may be needed later for the system to perform a function. As the user moves from page to page in DOCLINE, cookies allow his/her own specific Institutions, Serial Holdings, and transaction records to be retrieved. Any cookies placed by DOCLINE will be deleted from your computer when you exit your browser.
Further information about cookies can be found at http://www.cookiecentral.com/.
NLM does not support the Macintosh (Mac) platform for DOCLINE. Unlike other NLM systems, DOCLINE is not a public system; it is closed to all but DOCLINE users. Given the range of variations in environments introduced by the Mac, NLM cannot currently give adequate time and attention to critical testing and support required to ensure proper system performance.
If you have a Mac and have used DOCLINE successfully, there is no reason why you cannot continue to do so. However we do not recommend the purchase of Macs specifically for use with DOCLINE, nor can we provide the technical support for existing Macs in the network.