FAQ
DOCLINE -- Loansome Doc Notification
Question: Why isn't there always notification when Loansome Doc requests are filled and shipped to the patron?
Answer:
When a transferred Loansome Doc (LD) request is retired, the original LD transaction is complete. If a library resubmits the retired DOCLINE request, it is treated as a new DOCLINE request and not as a LD transfer. When the resubmitted transaction is filled and shipped, no LD notification message is sent; it is treated like a DOCLINE request.
- Related Questions:
- How do I ship a request to a patron but have it billed to my institution?
- How do I transfer a Loansome Doc request?
Return to the list of DOCLINE FAQs | Return to the list of NLM FAQs
http://www.nlm.nih.gov/services/doc_ld_notification.html
