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FAQ
DOCLINE -- Loansome Doc Notification


Question: Why isn't there always notification when Loansome Doc requests are filled and shipped to the patron?


Answer:

When a transferred Loansome Doc (LD) request is retired, the original LD transaction is complete. If a library resubmits the retired DOCLINE request, it is treated as a new DOCLINE request and not as a LD transfer. When the resubmitted transaction is filled and shipped, no LD notification message is sent; it is treated like a DOCLINE request.


Related Questions:
How do I ship a request to a patron but have it billed to my institution?
How do I transfer a Loansome Doc request?

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http://www.nlm.nih.gov/services/doc_ld_notification.html