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FAQ
DOCLINE -- Refer on After NLM


Question: How does routing to "All Other Libraries" work?


Answer:

The route to All Other Libraries checkbox on the Routing Instructions page offers the option to have a request routinely route to an additional 20 libraries if NLM cannot fill it or if the borrower has not selected the NLM checkbox. All Other Libraries systematically checks Primary Access Libraries, then "Other" DOCLINE libraries not in the borrower’s routing table to create a list of up to 20 additional libraries to which to route the request.

The system first randomly selects up to 20 Primary Access Libraries that report owning either the volume or year of the title, match the routing instructions, and provide the preferred delivery method.

If the system is unable to match 20 Primary Access Libraries by the preferred delivery method, then the system will try to match on one of the alternate delivery methods.

If the system has not matched a total of 20 libraries for routing, it then checks for "Other" libraries that report owning either the volume or year of the title and that match the borrower's routing instructions and primary delivery method.

If the system does not match a total of 20 libraries for routing, then the system will try to match on one of the alternate delivery methods for "Other" libraries up to the maximum of 20 libraries for All Other Libraries.

Note: The request will not be re-routed to any library in your routing table that has already rejected it.

You can establish your preferred choice for the All Other Libraries option in the Borrowing Preferences section of the DOCLINE Options page of your library's Institution record.

This default option may be changed on the Routing Instructions page of each individual request.


Related Questions:
How can I establish defaults for my borrow requests?
How do I change the routing instructions in my requests?
How does routing work?

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http://www.nlm.nih.gov/services/doc_refer_after_nlm.html