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FAQ
DOCLINE -- Routing History


 Question: How do I see the routing history for my request?


Answer:

To view the routing history of a specific request:

      1. Select Requests from the DOCLINE main menu

      2. Select Status/Cancel

      3. Retrieve your request(s) by entering the request number(s), individual patron name or email address in the Request # or Patron search box

      OR

      under Define Search Limits, select search criteria (e.g., "DOCLINE" or "Loansome Doc", "Borrow" or "Lend"), choose request status (e.g., "Pending", "Filled") and set the date range you wish to search within.

      4. Click SEARCH.

      5. Once the request(s) are displayed, click on the value (e.g., "Not Filled") in the Action column to view the routing history for a specific request.

Note: Requests are available in the system for 150 days after they have been filled or retired. 


Related Questions:
How do I change the routing instructions in my requests?

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http://www.nlm.nih.gov/services/doc_routing_history.html