Skip Navigation Bar
 

FAQ
DOCLINE -- Viewing Requests After Leaving the Receipt Page


Question: Once I acknowledge a request and leave the receipt page, how can I view the request again?


Answer:

     To view requests after leaving the receipt page:

      1.  Select Requests from the DOCLINE main menu.

      2.  Select Status/Cancel.

      3.  Retrieve your request(s) by entering the request number(s), individual patron name or email address in the Request # or Patron search box

           OR

          under Define Search Limits, set search limits to DOCLINE / Lend / All and set beginning and end dates for the desired time frame.

      4.  Click SEARCH.

      5.  Select the linked request number under the Request # column to view the request.

      6.  Click the Return button to go back to results list.


Related Questions:
How do I reprint requests?

Return to the list of DOCLINE FAQs | Return to the list of NLM FAQs
http://www.nlm.nih.gov/services/doc_view_request_again.html