FAQ
Document Delivery/ILL - - Billing Error
Question: Can I get an explanation for the items listed on the invoice if I notice a billing error?
Answer:
Please contact the National Library of Medicine's customer service at custserv@nlm.nih.gov for an explanation of your invoice.
- Related Questions:
- Can I pay my invoice with a credit card?
- How does NLM bill for interlibrary loan services?
- What is NLM's billing cycle?
Return to the list of ILL FAQs | Return to the list of NLM FAQs
http://www.nlm.nih.gov/services/ill_bill_error.html
