How to Use Cosmo, the NLM Virtual Representative
I will point you to links where you can find answers to your questions. I can't give you a specific answer to your question. My "brain" isn't that big!
How Do I Work Best?
- Ask one simple question in a sentence. For example:
- • Are you open on Thanksgiving?
- • Can I borrow books from the National Library of Medicine?
- • How do I use PubMed?
- • Do you have information about NLM Grants?
- • What is Down Syndrome?
- • What are the side effects of acetaminophen?
Why can't you answer my question?
- 1. I can't answer questions about personal medical cases, diagnose symptoms, or suggest drugs or treatments.
- • If you ask about a disease or a condition, I link to our MedlinePlus health pages.
- • If you ask about a drug, I link to our MedlinePlus drug information or to the U.S. Food and Drug Administration Web site.
- 2. Did you spell everything correctly?
- • You can use our Medical Dictionary.
- 3. I can only answer questions about National Library of Medicine products and services. For example
- • If you want information about a clinical trial, I link you to the Clinicaltrials.gov resource information.
- • If you want to know about what we have in our collection, I link you to our catalog.
- • If you want to search for a scientific journal article, I link you to PubMed Quick Start.
- If you need more information than I can give, contact our Customer Services staff.

