HI, EVERYBODY, I'M SARAH HELSON,
AND TODAY I AM GOING TO TALK ABOUT
THE LINKOUT CONSOLIDATION
THAT IS HAPPENING.
SO LET'S GET STARTED.
SO TO GIVE YOU A LITTLE BIT OF
BACKGROUND, WE HAVE THE LINKOUT
FOR LIBRARIES PROGRAM WHICH
ENCOMPASSES A COUPLE DIFFERENT
SERVICES BUT AT THE HEART OF IT,
IT ALLOWS LIBRARIES TO SHARE
JOURNAL SUBSCRIPTIONS WITH THEIR
USERS DIRECTLY FROM PUBMED AND
IT DOES THAT BY PLACING AN ICON
ON CITATIONS IN PUBMED.
SO WE HAVE THREE DIFFERENT
SERVICES, THE NAMES ALL SOUND
SIMILAR BUT THEY DO WORK
DIFFERENTLY.
SO LINKOUT AND LINKOUT LOCAL
PLACE AN ICON ON JUST THE
CITATIONS WHERE YOU HAVE ACCESS TO
THE FULL TEXT AND THEN OUTSIDE TOOL,
WE WILL PLACE AN ICON ON EVERY
SINGLE CITATION IN PUBMED.
SO THOSE ARE SORT OF THE GENERAL
INFORMATION ABOUT THE THREE
DIFFERENT SERVICES.
SO HERE IS THE BIG UPDATE, SO,
AS YOU HOPEFULLY KNOW BECAUSE
YOU'RE IN THIS WEBINAR, WE ARE
NOW TRANSITIONING TO USING
OUTSIDE TOOLS ONLY AND THAT IS
NOW UNTIL THE END OF THIS YEAR,
TO THE END OF 2019.
SO WHAT THIS MEANS IS THAT IF
YOU USE LINKOUT OR LINKOUT
LOCAL, THOSE WILL ONLY BE
AVAILABLE TO YOU IN PUB MED
UNTIL THE END OF THIS YEAR.
THAT'S SORT OF OUR BIG UPDATE
FOR YOU.
SO AFTER THIS YEAR, IN 2020, YOU WILL
ONLY BE ABLE TO USE OUTSIDE TOOL.
SO I KNOW THIS CAME AS A SHOCK
TO A LOT OF PEOPLE BUT WE DO
HAVE THE REASONING WE WANT TO
TELL YOU ABOUT, SO BACK A COUPLE
SLIDES AGO, I SAID THAT WITH
LINKOUT LOCAL AND LINKOUT WE
ONLY PLACE AN ICON ON JUST THE
CITATIONS WHERE YOU HAVE ACCESS
TO THE FULL TEXT AND THAT'S
BECAUSE MOST LIBRARIES USE THE
SUBMISSION UTILITY TO TELL US
WHAT JOURNALS THEY HAVE ACCESS TO
AND BECAUSE WE KNOW WHAT THEY
HAVE ACCESS TO, THEN WE'RE ABLE
TO PLACE THE ICON ON JUST THOSE
HOLDINGS BUT IN CREATING THAT
LIST OF EVERYTHING THEY HAVE
ACCESS TO, WE END UP CREATING A
FILE ON OUR END THAT INCLUDES
WHAT YOU SEE HERE IN THIS
EXAMPLE.
IT'S A JOURNAL ISSN, AND THEN
DATE RANGE.
SO THAT IS SORT OF WHAT WE SEE
IN ALL OF OUR FILES AND THESE
FILES CONTAIN TENS OF THOUSANDS
OF THESE QUERIES, SO FOR EVERY
SINGLE JOURNAL YOU HAVE ONE LINE
HERE, SO YOU CAN SEE THAT WHEN
WE HAVE A LOT OF--WHEN SOMEBODY
HAS ACCESS TO THOUSANDS OF
JOURNALS, THAT WILL BE QUITE A
LARGE FILE AND THESE HAVE ENDED
UP BEING VERY LARGE, RESOURCE
HEAVY FOR US TO PROCESS AND
THESE ARE BEING PROCESSED BY THE
SAME THINGS THAT HELP WITH THE
PUB MED DAILY INDEXING SO ONE OF
THE REASONS WE'VE CHANGED IT,
BECAUSE WE HAVE A NEW
TECHNOLOGICAL APPROACH THAT WILL
ALLOW US TO DO THAT DAILY PUB
MED INDEXING IN A MUCH MORE
EFFICIENT AND RELIABLE METHOD.
SO WHAT THIS REALLY MEANS IS
THAT WE'RE TRYING TO MAKE SURE
THAT PUB MED IS EFFICIENT--AS
EFFICIENT AS POSSIBLE.
SO IT'S PART OF THE REASON WE
ENDED UP DOING THAT.
SO I TALKED A LITTLE BIT ABOUT
OUTSIDE TOOL BUT YOU NEED TO
SWITCH TO IT BUT HERE ARE THE TWO
MAIN REQUIREMENTS FOR THIS SERVICE.
THE FIRST IS A LINK RESOLVER AND
THAT CAN BE FROM EITHER YOUR
PREFERRED LIBRARY VENDOR OR AN
OPEN SOURCE LINK RESOLVER.
WE DON'T REALLY CARE WHERE YOU GET
IT AS LONG AS IT WORKS.
SO THE SOURCE DOESN'T MATTER TO
US AND THEN WE REQUIRE AN
ILL FORM SO THAT NEEDS TO
PREPOPULATE WITH PUBMED
CITATION INFORMATION.
WE ACCEPT AN E-MAIL FORM IF YOU
ARE NOT ABLE TO DO THAT
ILL FORM.
AND THE REASON THAT WE NEED IT TO
PREPOPPULATE IS BECAUSE WE DON'T
WANT THE USER TO HAVE TO GO BACK
AND PRETTY MUCH DO THAT SEARCH
AGAIN TO GET ALL THAT
INFORMATION, FILL IN THE BLANKS.
WE WANT TO MAKE IT AS EASY AS
POSSIBLE BECAUSE LIKE I SAID AT
THE VERY BEGINNING, THE
OUTSIDE TOOL SERVICE PLACES AN
ICON ON EVERY CITATION AND LIKE
I SAID, ONE OF THE BENEFITS IS
THAT IT IS THERE ON EVERY
CITATION SO YOU WON'T HAVE TO
HUNT FOR IT BUT SINCE IT'S ON
EVERYTHING, WE WANT TO MAKE SURE
THE USER HAS A WAY TO GET TO THE
FULL TEXT.
SO ANOTHER BENEFIT OF OUTSIDE
TOOL IS THAT LIBRARIES ARE--WHO
ARE CURRENTLY USING LINK OUT OR
LINK OUT LOCAL, THEY WILL NOT
NEED TO MAINTAIN THOSE HOLDINGS
RECORDS IN OUR SYSTEM, SO IF YOU
WERE ONE OF THE LIBRARIES WHO
USED THE SUBMISSION UTILITY TO
ENTER EVERYTHING, I KNOW THIS IS
A VERY PAINFUL PROCESS, TO ENTER
EVERYTHING MANUELLY, YOU HAVE TO
GO ONE BY ONE BY ONE AND FOR
THOUSANDS OF JOURNALS, THAT'S A
LOT OF TIME SO YOU WON'T HAVE TO
MAINTAIN THAT A BIT MORE, SO
HOPEFULLY THAT'LL SAVE A BIT OF TIME.
SO I DO SEE A QUESTION ABOUT ILL TOOL,
LIKE ILLIAD, OR ILL FORM.
THAT IS EXACTLY WHAT I WAS
REFERRING TO. SO AN ILL FORM
SUCH AS ILLIAD OR ANY OTHER
INTER LIBRARY LOAN FORM
OF SOME DESCRIPTION.
WE DON'T HAVE A PREFFERED VENDOR.
ILLIAD'S GREAT. ANYTHING ELSE IS
ALSO GREAT AS LONG AS IT WORKS
THAT'S ALL WE REALLY CARE ABOUT.
AND SO, ONE OF THE OTHER
BENEFITS OF OUTSIDE TOOL IS THAT
LIBRARIES WILL BE ABLE TO SEE
THE OUTSIDE TOOL ICON IN PUB MED
MOBILE, SO THIS IS SOMETHING
THAT IS COMING, NOT QUITE READY
YET, THEY ARE WORKING ON IT
DILIGENTLY, AND HOPEFULLY IT
WILL BE READY FAIRLY SOON, BUT
WATCH THE TECHNICAL BULLETIN FOR
ANY ANNOUNCEMENTS ABOUT PUB MED
MOBILE.
ALL RIGHT SO I TALKED ABOUT THE
SERVICE ITSELF BUT WHAT DO YOU
NEED TO DO.
IF YOU HAVE LINKOUT OR LINKOUT
LOCAL, IF YOU WOULD LIKE TO
CONTINUE TO SEE THE ICONS IN PUB
MED, AT THE END OF THE YEAR, YOU
NEED TO SWITCH TO OUTSIDE TOOL,
SO LIKE I SAID A COUPLE TIMES,
WE DO REQUIRE A LINK RESOLVER
AND ILL FORM OF SOME DESCRIPTION.
AND THEN WE DO HAVE A BIT OF
HOPEFULLY GOOD NEWS, THE
PUBLISHER ICON THAT YOU SEE IN
PUB MED, THOSE WILL REMAIN.
SO IF YOU AREN'T ABLE TO SWITCH
TO OUTSIDE TOOL, YOU STILL WILL HAVE
ACCESS TO THOSE PUBLISHER ICONS.
WHICH WILL HOPEFULLY STILL GET
YOU TO THE FULL TEXT BECAUSE WE
ALSO KNOW THAT A LARGE NUMBER OF
PEOPLE ARE CURRENTLY CLICKING ON
THESE TO GET TO THE FULL TEXT,
SO HOPEFULLY THIS WILL HELP WITH
THIS SITUATION.
SO LIBRARIES WITH OUTSIDE TOOL,
IF YOU HAVE OUTSIDE TOOL, YOU'RE
GREAT, YOU WILL NOT BE IMPACTED
BY THIS TRANSITION, HOWEVER I DO HAVE
ONE QUICK RECOMMENDATION FOR YOU.
SO IF YOU'RE HERE AND LISTENING
TO THIS, ONE OF THE THINGS WE
ASK IS TO UPDATE YOUR CONTACT
INFORMATION OR MAKE SURE IT'S UP
TO DATE BECAUSE ONE OF THE WAYS
WE COMMUNICATE ABOUT THIS
TRANSITION WAS TO PRETTY MUCH
SPAM ALL OF OUR CONTACTS WE
HAD, SO JUST MAKING SURE WE HAVE
THE RIGHT ONE FOR YOUR LIBRARY
IS ALWAYS HELPFUL.
AND IF YOU DO NEED THE USER NAME
OR PASSWORD FOR YOUR ACCOUNT
REGARDLESS OF WHAT SERVICE, YOU
CAN ALWAYS CONTACT US AND WE'RE
HAPPY TO HELP WITH THAT.
SO THE NEXT STEPS FOR THIS.
SO LIKE I KIND OF MENTIONED A
COUPLE TIMES HOPEFULLY LIBRARIES
THAT USE LINK OUT OR LINK OUT
LOCAL ARE GOING TO NEED TO MAKE
THAT SWITCH BY THE END OF 2019.
AND THEN SOMETHING ELSE TO JUST
LET YOU KNOW ABOUT THE MAJORITY
OF US WHO ARE HERE IN THE ROOM
ARE GOING TO BE AT THE NLM BOOTH
AT MLA, SO IF YOU ARE THERE AND
HAVE A QUESTION, CAN YOU STOP BY
AND TALK TO US IN PERSON, AND WE
HAVE ALSO EXPANDED OUR TEAM HERE
TO HELP ANSWER YOUR QUESTIONS,
SO WE'RE TRYING TO MAKE SURE WE
HIT EVERY SINGLE QUESTION THAT
WE ARE GETTING.
WE KNOW THINGS HAVE OCCASSIONALLY
SLIPPED THROUGH THE CRACKS BEFORE,
WE ARE TRYING TO MAKE SURE THAT
DOES NOT HAPPEN AGAIN.
AND THEN, I DO HAVE SOME
RESOURCES FOR YOU, HAVE NO FEAR,
THESE ARE TYPED UP HERE, I WILL
SEND OUT THIS POWER POINT AS WELL.
WHEN I SEND OUT THE RECORDING
ONCE THAT IS READY TO GO.
AND THEN THE BEST WAY TO CONTACT
US IS TO USE THIS SUPPORT LINK
SO THAT WILL TAKE YOU TO THE
MAIN NLM CUSTOMER SUPPORT AREA
AND THEN JUST CLICK ON WRITE TO
THE HELP DESK MAKE SURE YOU
MENTION LINKOUT OR OUTSIDE TOOLS
SOMEWHERE IN THERE AND THEN IT
WILL COME RIGHT TO US SO THOSE
WILL BE THE BEST WAY TO GET
AHOLD OF US.
ALL RIGHT.
AND, SO QUESTIONS, HOPEFULLY I
SO TO START OFF OUR QUESTIONS
WE HAD ONE
ABOUT PUB MED MOBILE, WILL THE
USER NEED TO BE USING A LIBRARY
SPECIFIC URL TO HAVE THE ICON APPEAR
IN PUBMED MOBILE?
THE ANSWER IS YES SO JUST LIKE
YOU HAVE IN REGULAR PRODUCTION
PUB MED IN THE WEBSITE VIEW,
DESKTOP VIEW, THAT'S WHAT I WAS
LOOKING FOR, CURRENTLY YOU NEED
A URL TO TRIGGER YOUR ICON
THAT WILL BE THE SAME IN
PUB MED MOBILE AND SO WE WILL
HAVE MORE INFORMATION ON PUBMED
MOBILE ONCE WE ARE ABLE TO
INTEGRATE THE OUTSIDE TOOL ICON
THERE.
ALL RIGHT SO ANOTHER QUESTION
ABOUT: IS THE OUTSIDE TOOL ICON
LIBRARY SPECIFIC OR JUST A
GENERAL ONE THAT SAYS GET FULL
TEXT OR SOMETHING SIMILAR?
SO THE OUTSIDE TOOL ICON WILL BE
THE SAME AS IF YOU'RE WITH YOUR
REGULAR LINKOUT ACCOUNT.
IT CAN BE COMPLETELY
PERSONALIZED FOR YOUR LIBRARY.
WE ACTUALLY RECOMMEND THAT YOU
CREATE AN ICON YOURSELF, HAVE
THE NAME OF YOUR LIBRARY IN
THERE, JUST SO THAT WHEN YOU'RE
USERS SEE IT, THEY WILL KNOW TO
ACTUALLY CLICK ON IT.
AND SO WE DO RECOMMEND THAT IT
LOOK LIKE A LITTLE BUTTON YOU
CAN CLICK ON AND I'VE SEEN ONES
THAT ACTUALLY SAY CLICK HERE AND
THAT IS GREAT, LETTING PEOPLE
KNOW WHAT TO CLICK ON BUT THAT
IS LIBRARY SPECIFIC, IF YOU
DON'T HAVE AN ICON, WE DO HAVE
THE GENERIC ONLINE FULL TEXT
ONE, BUT LIKE I SAID, WE DO
RECOMMEND THE OTHER ONES.
LET'S SEE.
WILL LINKS TO PUBMED WITH HOLDING=
STILL WORK?
SO IF YOU ARE USING A LINK TO
GET TO PUB MED THAT SAYS, THAT
INCLUDES THE EXTENSION HOLDING
EQUALS AND YOUR USER NAME AT THE
END OF IT, THOSE WILL NOT
WORK AFTER THE END OF 2019,
BECAUSE WHEN YOU TRIGGER USING
THAT HOLDING EQUAL, URL, THAT IS
TRIGGERING YOUR LINKOUT SERVICE,
THAT MEANS HAVE YOU A LINKOUT
SERVICE CURRENTLY AND YOU ARE
USING THAT TO SHOW YOUR ICON SO
THOSE WILL NOT WORK AT THE END
OF THE YEAR.
THERE'S A QUESTION, WILL WE STILL BE
ABLE TO CREATE CUSTOM FILTERS IF
FOR OUR LIBRARY HOLDING?
UNFORTUNATELY THAT WILL NOT
REMAIN ONCE WE FINISH THE
TRANSITION BECAUSE THAT'S
SPECIFIC TO A LINKOUT OR LINKOUT
SERVICE BECAUSE WE KNOW WHERE
THE HOLDINGS ARE AND
TAKEN--THEY'S HOW WE COULD
CREATE THAT FILTER OF THE
OUTSIDE TOOL, WE DON'T KNOW WHAT
THE HOLDINGS ARE BECAUSE WE'RE
PLACING THAT LINK RESOLVER THAT
YOU GIVE US ON TO EVERY
CITATION, SO WE WILL NOT BE
MAINTAINING THOSE CUSTOM FILTERS.
GOING FORWARD--OR AT THE END OF
THE YEAR.
YOU'VE GOT IT UNTIL THEN.
LET'S SEE.
WILL MY NCBI ACCOUNT HOLDERS WHO
ASSOCIATE THEIR ACCOUNTS WITH
THE LIBRARY BE AFFECTED BY THIS?
THAT DEPENDS ON WHAT KIND OF
SERVICE YOU HAVE BECAUSE BOTH
OUTSIDE TOOL AND LINKOUT
SERVICES CAN BE ACTIVATED IN MY
NCBI BUT WITH OUTSIDE TOOLS THAT
IS IN A SEPARATE SPOT FROM THE
LINKOUT ACTIVATION, SO, IF YOU
ARE CURRENTLY TELLING YOUR USERS
TO USE MY NCBI, THAT'S GREAT BUT
IT DOES MEAN THAT YOU WILL NEED
TO LET THEM KNOW HOW TO UPDATE
THEIR SETTINGS ONCE YOU HAVE
SWITCHED OVER TO OUTSIDE TOOLS.
LET'S SEE, WHERE IS THE
PUBLISHER ICONS COMING FROM?
THEY'RE COMING FROM THE
PUBLISHERS THEMSELVES.
THEY SEND US THE LINKS FOR THE
CITATIONS AND WE PLACE THE ICON
ON THEM FOR THEM.
SOMEONE WAS SAYING THEY ARE
HAVING TROUBLE WITH THE
INSTRUCTIONS SUBMITTING A TOOL
FOR OUTSIDE USE, IF YOU HAVE
QUESTIONS USE THAT CONTACT US
FORM ON THE NLM SUPPORT PAGE AND
LET US KNOW WHAT YOU'RE HAVING
TROUBLE WITH AND WE ARE HAPPY TO
ANSWER ANY OF YOUR QUESTIONS.
ALL RIGHT, SO, SOMEONE WAS
ASKING, WHAT DO WE NEED TO DO
WITH THE ILL FORM?
SO WITH THAT, WHAT WE ARE
LOOKING FOR IS FOR THE ILL FORM
TO PREPOPPULATE FROM THE
INFORMATION CITATION FROM PUBMED.
SO WHEN YOU'RE IN PUBMED MED IF
YOU DON'T HAVE ACCESS TO THE
FULL TEXT OF THAT PARTICULAR
ARTICLE, WE EXPECT THAT WHEN YOU
CLICK ON THAT LINK RESOLVER THAT
ICON THAT WE WILL PUT ON THE
CITATION FOR YOU, WE EXPECT THAT
TO GO TO EITHER FULL TEXT OR THE
ILL FORM OR IF YOU DON'T HAVE
ACCESS TO IT, SO WE WANT THAT
ILL FORM TO PREFILL WITH THE
CITATION INFORMATION FROM THE
ARTICLE THAT THE USER WAS JUST
LOOKING AT IN PUB MED.
AND IT SHOULD ALSO HOPEFULLY
HAVE THE USER INFORMATION OR FOR
THE USER TO FILL IN AND SAY
NAME, E-MAIL ADDRESS, SO THEY
CAN GET THE ILL.
LET'S SEE.
SO SOMEONE ASKED WHERE IS THE
SUBMISSION UTILITY I DON'T HAVE
A LINK RIGHT OFF THE TOP OF MY
HEAD BUT I WILL ASK ONE OF THE
FOLKS INTO THE ROOM TO PUT ONE
IN THE CHAT FOR YOU.
YOU CAN ALSO JUST GOOGLE LINKOUT
SUBMISSION UTILITY AND IT SHOULD
GET YOU THERE, I HAVEN'T GOOGLED
IT RECENTLY BUT IT SHOULD.
AND LET'S SEE, SOMEONE ASKED IF
WE COULD PROVIDE A LIST OF LINK
RESOLVERS THAT ARE WORKING WITH
OUTSIDE TOOLS AND SAME WITH AN
ILL FORM SO WE DON'T ACTUALLY
MAINTAIN A LIST OF RESOLVERS SO
WE KNOW WHAT WILL WORK WITH THIS
BECAUSE LIKE I SAID EARLIER, WE
DON'T CARE WHERE YOU GET IT
BECAUSE AS LONG AS IT WORKS, THAT
IS GOOD ENOUGH FOR US.
SAME THING WITH THE ILL FORM, I
KNOW WE HAVE PLENTY OF PEOPLE
WHO HAVE USED EBSCO, OVID,
PROQUEST, SERIALS SOLUTIONS, TDNET,
EX LIBRIS, ANY OF THOSE GUYS, OCLC,
I KNOW WE'VE USED LINKS FROM THOSE
COMPANIES BEFORE, SO ANY OF THOSE
WILL PROBABLY BE GOOD.
>> AND ALSO SOMEBODY ELSE IN THE
ROOM WAS SAYING THAT IF YOU
HAVE--YOU CAN WRITE TO US IF YOU
HAVE A LINK RESOLVER AND YOU'RE
NOT SURE IT WILL WORK.
>> OKAY, WE CAN HELP WORK WITH
THE LIBRARY SOFTWARE AND HELP
GET YOU SET UP FOR THAT.
>> I HAVE A QUESTION THAT WAS SENT TO
ME PRIVATELY, AND IT SAYS,
WHEN THE LIBRARY HOLDINGS LINKS ARE
PHASED OUT OF THE PUBMED URLS,
WILL THE HOLDING=NAMEABBR URLS BE
REDIRECTED TO OTOOL=NAMEABBR URLS
OR WILL THE HOLDING= PARAMETER
SIMPLY BE IGNORED BY PUBMED.
>> ALL RIGHT, SO I DON'T KNOW IF
YOU COULD HEAR PART OF WHAT PETE
WAS TELLING ME, SOMEONE WROTE TO
HIM AND SAID WHEN EVERYTHING IS
PHASED OUT, WILL USER WHO IS ARE
USING A URL THAT USING HOLDING
EQUAL BE AUTOMATICALLY
TRANSITIONED TO OTOOL EQUALS,
THAT WILL NOT HAPPEN,
UNFORTUNATELY BECAUSE THOSE TWO
ARE TRIGGERING TWO COMPLETELY
DIFFERENT SERVICES FOR US SO
THEY'RE SET UP VERY DIFFERENTLY
ON THE BACK END SO THOSE WILL
NOT BE REDIRECTING TO OTOOL EQUALS.
BECAUSE WE WANT TO MAKE SURE YOU
HAVE THAT SERVICE SET UP BEFORE
WE GIVE YOU THAT OTOOL EQUALS URL.
SO THOSE WILL NOT BE REDIRECTING.
SOMEONE IS ASKING IF WE CAN USE
OTOOLS TO SHOW TWO DIFFERENT
LIBRARIES HOLDINGS?
CURRENTLY, WE CANNOT.
WE ARE LOOKING INTO THAT RIGHT
TO YOU BEWE DON'T HAVE ANY
DEFINITIVE ANSWERS, SO I WANT TO
LET YOU KNOW WE ARE AWARE OF
THIS ISSUE AND WE ARE LOOKING
INTO IT.
>> [INDISCERNIBLE] I HAVE ANOTHER ONE.
WILL THE LOCAL PRINT HOLDING ICON
ALSO BE REMOVED
>> THERE'S A QUESTION ABOUT THE
PRINT HOLDINGS ICON.
THOSE ARE A PART OF THE LINKOUT
SERVICE, SO YES, THEY WILL BE
AFFECTED BY THIS TRANSITION.
>> I HAVE ANOTHER ONE FOR YOU.
I AM SUPPORTING TWO LIBRARIES.
WE HAVE LOST OUR LINKOUT CODES.
SHOULD WE JUST LET THE SYSTEM
PHASE OUT AND REGISTER WITH NEW
OUTSIDE TOOL OR SHOULD WE
DO SOMETHING ELSE.
>> SO SOMEONE SAID THAT THEY
WERE WORKING WITH TWO
INSTITUTIONS, THEY DON'T HAVE
THE USER NAME ANYMORE, SO THEY
JUST LET IT FADE AWAY AND THEN
REAPPLIED FOR OUTSIDE TOOLS,
PRETTY MUCH, YES, YOU CAN ALWAYS
WRITE TO US AT USING THIS--LET
ME GO BACK TO THIS SCREEN, USING
THIS CONTACT US LINK TO WRITE TO
US AND SAY, HEY, I DON'T HAVE MY
USER NAME ANYMORE.
HERE'S MY INSTITUTION NAME, YOU
CAN GIVE THE FULL INSTITUTION
NAME, THAT'S ALWAYS VERY HELPFUL
AND INCLUDE HOPEFULLY YOUR
E-MAIL, MAKE SURE YOU ADD THAT
INTO THE FORM SO THAT'S PART OF
HOW WE LOOK FOR--LOOK TO MAKE
SURE THAT WE'RE GIVING YOU THE
RIGHT INFORMATION, THE RIGHT
ACCOUNT INFORMATION.
SO IF YOU DON'T HAVE YOUR USER
NAME, WE ALSO CALL IT A NAMEABBR
IF YOU DON'T HAVE THAT,
CONTACT US AND WE CAN SEND THAT
TO YOU.
LET'S SEE.
>> DID YOU ANSWER DOCLINE, IS THE
DOCLINE ILL FORM ACCEPTABLE?
>> SOMEONE ASKED IF THE DOCLINE
ILL FORM IS ACCEPTABLE, I
PERSONALLY HAVE NOT SEEN IT BUT
I WOULD PRESUME SO AS LONG AS IT
IS FILLING IN THE CITATION
INFORMATION FROM PUB MED THEN IT
SHOULD BE, BUT IT SHOULD BE
GOING FROM THAT LINK RESOLVER SO
IF YOU--IF YOU NOTED TO TEST
THIS, YOU COULD TAKE YOUR LINK
RESOLVER, ADD A PMID AT THE END
WHERE YOU YOU KNOW YOU DON'T
HAVE ACCESS TO THAT ARTICLE, AND
THEN RUN THAT IN JUST A WEB
BROWSER AND SEE WHAT HAPPENS.
IF THAT TAKES YOU TO AN ILLPHASE
FORM OR TAKES YOU TO THE LINK TO
GET TO THE ILL FORM AND IT'S
PREFILLED THEN IT'S FINE,
WHETHER IT'S DOCLINE, ILLIAD,
OR ANYTHING.
SO SOMEONE ASKED IF IT WOULD BE
POSSIBLE FOR THE CURRENT LINKOUT
INFORMATION TO BE MIGRATED TO
THE OUTSIDE TOOLS?
SO YES AND NO.
SO ONE OF THE THINGS THAT IS
EASY FOR US TO MIGRATE IS YOUR
CONTACT INFORMATION, BUT OTHER
THAN THAT WHAT WE REQUIRE FROM
YOU FOR OUTSIDE TOOL IS A LITTLE
BIT DIFFERENT.
WE REQUIRE THAT
ILL FORM BUT MOST IMPORTANTLY
THAT LINK RESOLVER, WE TAKE THAT
LINK RESOLVER AND WE PUT IT INTO
A SPOT IN OUR DATABASE AND
THAT'S WHAT TRIGGERS IT IN PUB
MED, SO BECAUSE WE NEED THAT
INFORMATION FROM YOU, WE CAN'T
JUST MOVE EVERYTHING OVER, WE
NEED TO HAVE YOU SUBMIT THAT
URL, THAT LINK RESOLVER TO US AS
PART OF THAT REGISTRATION
PROCESS.
>> AND SO ANOTHER COMMENT I'M
GETTING ABOUT WHAT I JUST SAID
IS THAT IN THE PAST WE ALSO--FOR
A LINKOUT SERVICE WE HAD ALL
YOUR HOLDINGS SET ASIDE IN THE
UTILITY.
THAT INFORMATION IS ALSO NOT
GOING TO BE TRANSFERRED OVER IN
THE OUTSIDE TOOL BECAUSE THEY'RE
DIFFERENT SERVICES AND BECAUSE
WITH OUTSIDE TOOL WE DON'T
TRACK--WE DO NOT MAINTAIN A LIST OF
YOUR HOLDINGS INFORMATION FOR THAT.
SO IT'S NOT GOING TO BE PART OF
THAT KNOWLEDGE BASE MOVING
FORWARD.
>> [INDISCERNIBLE]
>> SO I WAS JUMPING AHEAD FROM
WHEN I WAS GETTING FROM MY
COWORKER IN THE ROOM.
SO YOU'RE PROBABLY GOING TO HAVE
ACCESS TO SORT OF YOUR KNOWLEDGE
BASE OUTSIDE OF US AND WE DON'T
HAVE ACCESS TO THAT, SO THAT'S
WHY WE CAN'T SEND EVERYTHING,
THEY'RE NOT GOING TO--SORRY,
TRIPPING OVER MY WORDS HERE.
SO THE INFORMATION THAT WE HAVE
IS NOT GOING TO BE SENT OVER TO
YOUR KNOWLEDGE BASE AND VICE
VERSA WITH THIS, SO, THEY ARE
GOING TO BE COMPLETELY SEPARATE
TERMS AND WE WILL NOT BE ABLE TO
TRANSFER ANY OF THAT
INFORMATION.
>> FOR PEOPLE WHO HAVE USED MY NCBI
SETTINGS TO SHOW FULL TEXT
FOR MULTIPLE LIBRARIES,
WILL THEY STILL BE ABLE TO DO THIS
OR WAS IT RELIANT UPON LINKOUT?
>> ALL RIGHT SO THERE'S A
QUESTION ABOUT MULTIPLE
LIBRARIES USING--OR MULTIPLE
LIBRARIES SHOWINGS HOLDING
THROUGH MY NCBI, DID I
PARAPHRASE THAT RIGHT?
>> FOR PEOPLE WHO USED MY NCBI
SETTINGS TO SHOW FULL TEXT
FROM MULTIPLE LIBRARIES?
>> SO TO SEE FULL TEXT FROM
MULTIPLE LIBRARIES USING MY
NCBI, SO THAT IS CONTINGENT UPON
THE LINKOUT SERVICE, SO GOING
FORWARD RIGHT NOW WE ARE
CURRENTLY ONLY SUPPORTING ONE
OUTSIDE TOOL AT A TIME SO YOU
COULD ONLY SEE ONE FULL TEXT FROM
ONE LIBRARY AT A TIME RIGHT NOW.
WE ARE LOOKING INTO THAT, NO
GUARANTEES BUT WE'RE EXPLORE
THAT OPTION AND THAT WOULD
BE EFFECTED AT THE END OF THE
YEAR, YOU WOULD ONLY BE ABLE TO
SEE THE FULL TEXT FROM ONE
LIBRARY.
>> AND HERE'S KIND OF A GENERAL
QUESTION, I HAVE NO EXPERIENCE
WITH OUTSIDE TOOLS AND NOT A
SYSTEMS EXPERT, CAN YOU WALK
THROUGH WHAT A USER EXPERIENCES
WHEN THEY CLICK ON AN OUTSIDE
TOOL ICON, BOTH SCENARIOS FOR
INSTITUTION DOES SUBSCRIBE TO
THAT CONTENT AND WHEN IT GOES TO
ILL?
>> YES, SO ASKING TO WALK YOU
THROUGH WHAT IT LOOKS LIKE FOR
AN OUTSIDE TOOL SET UP OR FOR A
USER, SO WHAT IT WOULD LOOK
LIKE.
ACTUALLY I'M GOING TO--
>> [INDISCERNIBLE].
>> ALL RIGHT, SO I AM ACTUALLY
GOING TO CLOSE OUT MY POWER
POINT, I'M GOING TO TAKE YOU
INTO PUB MED AND WE WILL DO THIS
ON THE FLY SO HOPEFULLY IT
WORKS.
LET ME JUST ZOOM IN A BIT HERE.
OKAY, SO I'M JUST GOING TO SHOW
YOU WHAT IT WOULD LOOK LIKE FOR
NIH LIBRARY.
SO I'M TRIGGERING THE SPECIAL
URL, THIS IS WHAT WE'RE TELLING
PEOPLE TOO USE TO GET THE PUBMED
MED, THAT ENDING, THAT OTOOL
EQUALS NIHLIB, SO THAT ACTIVATES
YOUR ICON IN PUBMED.
SO I WILL RUN THAT AND THEN
THERE'S GOING TO BE A QUICK
SEARCH AND HOPEFULLY WE HAVE
ACCESS TO THIS KNOW WO.
SO I WILL CLICK ON THE CITATION,
AS A REMINDER, YOU WILL ONLY SEE
THE ICON, EXCUSE ME, ON THE
ABSTRACT VIEW OF THE CITATION,
WHETHER THAT'S IN THE LIST OF
RESULTS OR AN ABSTRACT, YOU WILL
SEE IT UNDERNEATH IF YOU'RE IN
SUMMARY VIEW LIKE I WAS A SECOND
AGO, YOU WOULDN'T SEE IT.
SO IF I CLICK ON HERE, SO THIS
IS HOW YOUR USER WOULD NO, OKAY,
THIS IS THE NAME OF MY LIBRARY,
LET ME SEE IF WE HAVE ACCESS TO FULL
TEXT, SO I WILL CLICK ON IT AND
HOPEFULLY IT WILL WORK.
ALL RIGHT.
HOPEFULLY, ALL RIGHT, SO, THIS IS
TELLING US, OKAY, YOU HAVE
ACCESS TO THIS ONLINE SO THEN
THE USER WOULD KNOW, OKAY, IF I
CLICK ON THIS LINK, IN THIS
CASE, IT'S A LINK TO WILEY, THEN
I KNOW I WILL GET TO THE FULL
TEXT IN WILEY.
IF IT SAID IT WASN'T AVAILABLE,
THEN I WOULD BE ABLE TO CLICK
THAT REQUEST BY A DOCUMENT
DELIVERY, SO IF I CLICK ON THIS,
HOPEFULLY, WELL I DON'T HAVE A
LOG IN BUT SO IN THEORY WHAT IT
WOULD SHOW ME IS A LIST OF THE
OR IT SHOULD SHOW ME THE
PREFILLED FORM WITH ALL OF THIS
CITATION INFORMATION AVAILABLE
IN THERE.
SO THAT THE USER, SO THAT THE
LIBRARY WOULD KNOW, THIS IS THE
ARTICLE THAT THEY WERE LOOKING AT.
SO HOPEFULLY THAT HELPED SHOW
YOU EXACTLY WHAT I'VE BEEN
TALKING ABOUT WITH THAT.
SO LET ME GO BACK TO THE CHAT.
>> [INDISCERNIBLE]--WILL MY
VENDOR BE ABLE TO HELP US
TRANSITION?
MY VENDOR HAS DONE
OUR LINKOUT FOR YEARS NOW
ARE THE VENDORS AWARE OF THIS?
>> SO HOPEFULLY THE VENDORS ARE
AWARE OF THIS, I AM GETTING A
NOD SAYING YES, THEY SHOULD BE
SO VENDORS SHOULD BE ABLE TO
HELP YOU WITH THIS AND GET THAT
LINK RESOLVER ALL SET UP SO THAT
IT'S READY TO GO.
>> [INDISCERNIBLE].
>> AND THE VENDORS THEMSELVES
ARE ABLE TO WRITE TO
LINKOUT@NCBI.NLM.NIH.GOV.
WE WILL THROW THE E-MAIL IN THE
CHAT.
CAN SOMEONE DO THAT?
>> HERE'S A VERY COMMON
QUESTION: HOW DO WE FIND OUT IF
WE ARE A LINKOUT PARTICIPANT?
>> SO IF YOU ARE WONDERING
IF YOU ARE A LINKOUT PARTICIPANT,
FIRST OFF ASK YOURSELF: WHEN I'M IN
PUBMED DO I SEE AN ICON FOR MY
LIBRARY, IF YOU DO THEN YOU HAVE
SOME FORM OF LINKOUT SERVICE.
IF YOU DON'T, STILL MIGHT AND
JUST AREN'T ACTUALLY ACCESSING
USING THAT SPECIAL URL TO SEE
THAT ICON IN PUB MED.
SO IF HAVE QUESTIONS ABOUT IT,
THE BEST WAY TO FIND OUT IS TO
JUST TO CONTACT US AND WE ARE
HAPPY TO HELP YOU FIGURE OUT
WHAT SERVICE YOU HAVE, WHAT SET
UP, AND LIKE I SAID, WE ARE
HAPPY TO HELP WITH THAT.
SO ALSO IF YOU ARE IN PUB MED,
YOU SCROLL ALL THE WAY TO THE
BOTTOM, THERE'S A LINK TO
SUPPORT CENTER, THAT'S ANOTHER
WAY TO GET TO OUR CUSTOMER
SERVICE AREA, SO HERE, WHENEVER
YOU'RE IN THIS AREA, CAN YOU
JUST CLICK RIGHT TO THE HELP
DESK AND THEN, IN HERE
SOMEWHERE, JUST MAKE SURE YOU
THROW IN THE WORDS LINKOUT,
OUTSIDE TOOL, LINK RESOLVER
ANYTHING LIKE THAT TO HELP OUR
FIRST LEVEL CUSTOMER SERVICE
KNOW, OKAY, WE NEED TO SEND THAT
UP TO THE LINKOUT TEAM.
BUT ONCE YOU SEND THIS IN, IT
WILL COME RIGHT TO US.
>> THE NEXT ONE I THINK HAS BEEN
ANSWERED INDIRECTLY, WILL THE
LINKOUT FILTERS STILL WORK,
I HAVE A MY NCBI ACCOUNT AND
HAVE OUR LINKOUT AS A FILTER.
>> ALL RIGHT, SO THE LINKOUT
TRIGGERED THROUGH MY NCBI WILL
NOT BE AVAILABLE AFTER THE END
OF THE YEAR, THAT FILTER BECAUSE
IT IS PART OF THE LINKOUT SEVENS
AND THAT WILL BE GOING AWAY AT
THE END OF THE YEAR, SO
UNFORTUNATELY, THAT WILL NOT BE
AVAILABLE.
>> ACCORDING TO THE OUTSIDE TOOL
INFORMATION IN THE LINKOUT HELP BOOK
ON NCBI, WE NEED A WEBPAGE ABOUT
INSTITUTIONS FULL TEXT SERVICE?
DOES THAT MEAN A SEPARATE PAGE
WITH JUST THE INFORMATION OR A
WEBPAGE THAT HAS THE INFORMATION
ON IT?
>> SO THE LINK TO THE
INSTITUTIONAL HELP PAGE AS WE--I
THINK WE CALLED THAT IN THE
REGISTRATION INSTRUCTIONS, LET'S
ACTUALLY COMPLETELY OPTIONAL PAGE.
WE DON'T REQUIRE IT, IT IS
SIMPLY TO HELP SORT OF IDENTIFY
YOUR LIBRARY.
SO LET ME--LET WE GO TO OUR
FREQUENTLY ASKED QUESTIONS PAGE
THAT I HAVE.
ALL RIGHT, SO, IF YOU HAVE NOT
SEEN IT, WE DO HAVE THIS LINK
FOR THE TRANSITION FAQs ABOUT
THIS.
SO ON HERE WE DO HAVE A LIST
OF--LINK TO A LIST OF LIBRARIES,
IT SOUNDS A LITTLE CONFUSING BUT
SO THE REASON I'M SHOWING THIS
TO YOU IS BECAUSE, IF YOU'RE
WONDERING, HEY, I HAVE OUTSIDE
TOOL, I'M NOT SURE, IS THERE A
PLACE I CAN CHECK BEFORE I
CONTACT YOU, THIS IS A PLACE TO
DO IT BUT YOU CAN ALSO SEE HERE
THAT SOME PLACES HAVE A LINK
HERE AND OTHERS DON'T.
ALL THAT LINK IS DOING IS TAKING
YOU TO THAT INSTITUTIONAL HELP
PAGE THAT WE SAY IS OPTIONAL
BECAUSE THIS WAY, WE KEEP SAYING
IS THIS MY LIBRARY OR IS THIS
ANOTHER LIBRARY THAT SOUNDS
SIMILAR AND THEY CAN CLICK ON IT
AND SAY, OH YES, THIS IS MY
LIBRARY'S PAGE, I KNOW IT'S THE
RIGHT ONE AND IF NOT THEY CAN GO
OKAY, THAT IS NOT THE RIGHT ONE,
I NEED TO FIND THE CORRECT URL.
AND THESE ARE SHOWN IN THE MY NCBI
IN THE LIST OF OUTSIDE TOOLS.
SO THAT'S WHERE WE USE THAT HELP
PAGE URL.
IT IS OPTIONAL.
CAN YOU ADD IT IN AFTER THE
FACT.
SO HOPEFULLY THAT HELPS TO
ANSWER THAT.
>> CAN WE SET UP A TEST SO WE
CAN SEE HOW IT WORKS FOR OUR
LIBRARY BEFORE THE GO LIVE
SWITCH OVER?
>> ABSOLUTELY.
SO BECAUSE WHEN WE GIVE YOU THE
URL, SO BACK WHEN I WENT INTO
PUB MED AND I CLICKED ON USE
THAT OTOOL EQUALS URL, THAT'S
GOING TO TRIGGER YOUR LIBRARIES
OUTSIDE TOOL ICON, BUT IT'S ALSO
ONLY GOING TO TRIGGER THAT ON
YOUR BROWSER.
SO FOR INSTANCE WHEN I CLICKED
ON THIS AND I SEE THAT NIH
LIBRARY LINK, THAT'S NOT
ALWAYS--THAT'S NOT GOING TO BE
THERE IF YOU DON'T GO THROUGH
THAT SPECIFIC LINK SORE YOU
DON'T TRIGGER IT IN MY NCBI, SO
IF YOU ARE LOOKING FOR SORT OF A
TEST PERIOD OR YOU SAY, WANT TO
SET IT UP NOW BUT YOU WANT TO
WAIT TO INTEGRATE IT UNTIL THE
END OF THE SEMESTERRER OR
ANYTHING LIKE THAT, I WOULD
ENCOURAGE YOU TO START SETTING
UP YOUR OUTSIDE TOOL NOW AND
THEN CAN YOU SIMPLY PUBLICIZE
THAT SPECIAL URL WITH OTOOL
EQUALS IN IT WHENEVER YOU'RE
READY.
SO THAT SORT OF THE BEST WAY TO
DO IT IN MY OPINION.
ALL RIGHT, SO, THERE'S LOTS OF
QUESTIONS AND COMMENTS, WE'RE
TRYING TO MAKE SURE WE GET TO THEM.
ONE THING I WANT TO MENTION IS
IF WE DON'T GET TO YOUR
QUESTION, PLEASE CONTACT US.
THERE HAVE BEEN LOTS OF
QUESTIONS COMING IN AND WE ONLY
HAVE A COUPLE MORE MINUTES LEFT
SO WE WON'T BE ABLE TO GET TO
THEM ALL BUT PLEASE WRITE TO US
IF YOU HAVE QUESTIONS OR STILL
FEELING CONFUSED ABOUT THIS.
SO SOMEONE WAS SAYING THAT THEY
WERE WONDERING IF YOU ARE GOING
TO BE ABLE TO LIMIT TO JUST YOUR
LIBRARY FULL TEXT HOLDINGS IN
PUB MED WITH OUTSIDE TOOLS,
UNFORTUNATELY THE ANSWER TO THAT
IS NO BECAUSE WE DON'T KNOW
EXACTLY WHAT IT IS THAT YOU'RE
HOLDINGS ARE WHEREAS IN LINKOUT
WE HAD A LIST OF EVERYTHING YOU
HAD, IN OUTSIDE TOOL WE ONLY
HAVE YOUR LINK RESOLVER AND
THAT'S WHAT WE PLACE ON EVERY
SINGLE CITATION.
ALL RIGHT, LET'S SEE.
OH, ONE QUICK NOTE FOR ANYONE
WHO IS FOLLOWING ALONG WITH US,
IF YOU FOLLOWED ALONG AND TYPED
IN THAT OTOOL EQUALS NIHLIB
LINK, THAT ICON IS NOW ON YOUR
BROWSER SO YOU MAY WANT TO CLEAR
YOUR CACHE AFTER THIS, YOUR
COOKIES, SO CLEAR COOKIES AFTER
THIS SESSION, IF YOU--IF YOU
WERE FOLLOWING ALONG WITH ME
JUST BECAUSE OTHERWISE, YOU WILL
SEE THAT ICON ON THERE.
LET'S SEE.
SOMEONE ASKED IF WE COULD POST
THE LINKS IN THE LAST FIVE IN
THE CHAT.
YES WE CAN, WE CAN HAVE SOMEONE
DO THAT AND I WILL ALSO BE
SENDING OUT THE SLIDES TO
EVERYBODY WHO REGISTERED IF ARE
THIS WEBINAR WHEN I SEND OUT THE
RECORDING OF IT.
>> HERE'S A QUESTION.
WITH SUBMISSION UTILITY WE COULD
SELECT THE PREFERRED PROVIDER
IF WE HAVE ACCESS FROM MORE THAN
ONE SOURCE HOW WOULD THAT WORK?
>> OKAY, SO SOMEONE ASKED IF YOU
SELECTED A SPECIFIC PROVIDER IN
THE SUBMISSION UTILITY IN THE PAST
OR SAY YOU'VE HAD ACCESS TO IT
THROUGH MULTIPLE PROVIDERS, HOW
IS THAT GOING TO WORK WITH
OUTSIDE TOOL?
SO IT'S GOING TO WORK A LITTLE
BIT DIFFERENTLY BASED ON THE
LINK RESOLVER YOU'RE USING, I'VE SEEN
IT WORK A COUPLE DIFFERENT WAYS BUT
IF I GO BACK TO THAT PAGE THAT I
LIKED ON FROM THE NIH PAGE FROM
THE LIBRARY, CAN YOU SEE HERE
THAT THERE'S A SLOT WHERE THERE
COULD BE A LIST OF PLACES HAVE
YOU ACCESS TO THE FULL TEXT,
WHAT I SEE A LOT WHEN I'M
SETTING UP OUTSIDE TOOLS IS THAT
IF SOMEONE HAS ACCESS TO
MULTIPLE LOCATIONS WHETHER IT'S
THROUGH WILEY OR THROUGH SAY PMC
OR ANYTHING LIKE THAT, THOSE ARE
ALL LISTED HERE IN VIEW ONLINE
IN THIS SORT OF AN AREA BUT
THAT IS ALSO SPECIFIC TO HOWEVER
YOU HAVE SET UP YOUR LINK
RESOLVER WITH YOUR LINK RESOLVER
VENDOR, SO THAT IS COMPLETELY
CUSTOMIZABLE AND SO THAT--I
WOULD RECOMMEND THAT YOU TALK
WITH THEM TO DETERMINE THE BEST
WAY TO DO THAT FOR YOUR LIBRARY.
>> YEAH, I HAVE A GREAT RESPONSE
FROM KATHI CANESE ABOUT SOMETHING
FOR YOU GUYS.
>> SO I KNOW THERE'S A LOT OF
SMALLER LIBRARIES OUT THAT ARE
DEALING WITH SHRINKING BUDGETS
AND WE DEFINITELY APPRECIATE
THAT THAT'S A PROBLEM FOR YOU,
BUT WE WANT TO YOU TO KNOW THAT
IT ISN'T ABSOLUTELY NECESSARY
THAT YOU CREATE SOME KIND OF
LINKOUT SERVICE FOR YOUR USERS
SINCE THE PUBLISHER ICONS ARE
THERE, THEY TYPICALLY ALLOW
ACCESS USING IP RECOGNITION SO
IF ONE OF YOUR USERS CLICKS ON
THAT DEFAULT PUBLISHER ICON, THE
CHANCES ARE IF YOUR LIBRARY
SUBSCRIBES TO THAT JOURNAL
ELECTRONICALLY, THEN THEY WILL
HAVE ACCESS TO THE JOURNAL.
SO IT ISN'T A REQUIREMENT,
CERTAINLY WE KNOW CURRENTLY
THERE ARE MANY THOUSANDS OF
LIBRARIES THAT PARTICIPATE IN
LIBRARY LINKOUT BUT IT ISN'T
AVAILABLE IN ALL LIBRARIES, SO
WE HOPE THAT YOUR USERS WILL
JUST CLICK ON THAT DEFAULT
PUBLISHER ICON AND GET ACCESS TO
THE ARTICLES THAT YOUR LIBRARY
SUBSCRIBES TO.
>> ALL RIGHT SO WE HAVE HIT
12:45, WHICH WAS OUR END TIME
FOR THIS WEBINAR.
SO I AM GOING TO WRAP IT UP
HERE, LIKE I SAID BEFORE, IF WE
DO NOT GET TO YOUR QUESTIONS,
USE THAT WRITE TO THE HELP DESK
LINK TO SEND US A MESSAGE, SEND
US YOUR QUESTIONS THERE, WE ARE
HAPPY TO HELP YOU.
SO WITH THAT, I AM GOING TO END
THIS SESSION, THANK YOU ALL SO
MUCH FOR ALL OF YOUR QUESTIONS.
HOPEFULLY, I WAS ABLE TO SHOW A
BIT MORE OF THE PROCESS AND
WHAT'S GOING ON HERE AND ALSO IF
YOU ARE GOING TO MLA, FEEL FREE
TO STOP BY AND SAY HI.
ALL RIGHT, THANK YOU, EVERYONE.