Report 1-1B & 1-1BY: Summary DOCLINE Lender Statistics

The “Summary DOCLINE Lender Statistics” report provides a concise count of requests which routed to the library that were completed during the report period.

 

Report Frequency: The 1-1B is posted quarterly. The 1-1BY, which is the annual cumulative report covering January through December, is posted once a year.

 

Statistics Reported:

#Removed for Non-Receipt: The number of DOCLINE requests that were automatically routed away from the lender by Time-Triggered Actions because the library did not receipt the item within the time period specified for a normal, rush, or urgent patient care request. These requests are not included in the “Not Filled” count.

 

#Received: The total number of DOCLINE lend requests receipted by the library during the report period.

 

#Filled: The total number of DOCLINE requests the library filled during the report period broken down by journals and monographs.

%Filled: The percentage of receipted DOCLINE requests that the library filled during the report period.

 

#Not Filled: The total number of DOCLINE requests the library did not fill during the report period, including those rejected by the lender and those removed by Time-Triggered Actions for Non-Action.

%Not Filled: The percentage of receipted DOCLINE requests that the library did not fill during the report period.

 

#Rejected: The total number of DOCLINE requests the library rejected during the report period. These requests are reflected in the “Not Filled” count.

%Rejected: The percentage of DOCLINE requests the library rejected during the report period.

 

#Removed for Non-Action: The number of DOCLINE requests that were automatically routed away from the lender by Time-Triggered Actions because the library did not update a received request within the time period specified for a normal, rush, or urgent patient care request. These requests are reflected in the “Not Filled” count.

%Removed for Non-Action: The percentage of DOCLINE requests that were automatically routed away from the lender by Time-Triggered Actions.

 

#Days to Process (Filled):  Also known as “turnaround time”, Days to Process reports the average time it took for the library to update lend requests as filled in DOCLINE.  The number is shown in one-hundredths of a day based upon calendar days.  The turnaround time is shown for journals, monographs and also the average for all requests.  If the abbreviation “N/A” appears in the “Days to Process” section it indicates that no requests fell into that category during the quarter.

 

#Days to Process (Not Filled):  Also known as “turnaround time”, Days to Process reports the average time it took for the library to update lend requests as not filled in DOCLINE or to be routed away for non-action by the lender.  The number is shown in one-hundredths of a day based upon calendar days. The turnaround time is shown for journals, monographs and also the average for all requests.  If the abbreviation “N/A” appears in the “Days to Process” section it indicates that no requests fell into that category during the quarter.

 

Report Availability: Users have access to the four (4) most recent quarterly reports, and two (2) annual reports. When a new report is generated it will replace the oldest of the listed reports.

 

Note: There may be a discrepancy where the sum of Filled and Not Filled journal requests does not match the total Received journal requests. This may occur when a journal request is completed as a monograph request, or the reverse.

 

 

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