Report 1-2B & 1-2BY: Detailed DOCLINE Lender Statistics

The “Detailed DOCLINE Lender Statistics” report provides a count of requests routed to the library from individual borrowers.   The report shows the borrowers from which requests originated, whether or not they were filled and the library’s turnaround time for processing requests received from each borrower.

 

Report Frequency: The 1-2B is posted quarterly. The 1-2BY, which is the annual cumulative report covering January through December, is posted once a year.

 

Statistics Reported:

#Received: The total number of lend requests receipted by the library during the report period, broken down by borrower and subtotaled by state.

 

#Filled: The total number of DOCLINE requests the library filled during the report period broken down by journals and monographs.

 

% Filled: The percentage of DOCLINE requests of those received that the library filled during the report period broken down by journals and monographs.  

 

#Not Filled: The total number of DOCLINE requests the library rejected and those removed by Time-Triggered Actions for Non-Action during the report period broken down by journals and monographs.

 

% Not Filled: The percentage of DOCLINE requests not filled by the library during the report period broken down by journals and monographs.

 

#Days to Process (Filled):  Also known as “turnaround time”, Days to Process reports the average time it took for the library to update lend requests as filled in DOCLINE.  The number is shown in one-hundredths of a day based upon calendar days.  The turnaround time is shown for journals, monographs and also the average for all requests.  If the abbreviation “N/A” appears in the “Days to Process” section it indicates that no requests fell into that category during the quarter.

 

#Days to Process (Not Filled):  Also known as “turnaround time”, Days to Process reports the average time it took for the library to update lend requests as not filled in DOCLINE or for request to be routed away for non-action by the lender.  The number is shown in one-hundredths of a day based upon calendar days. The turnaround time is shown for journals, monographs and also the average for all requests.  If the abbreviation “N/A” appears in the “Days to Process” section it indicates that no requests fell into that category during the quarter.

 

Report Availability: Users have access to the four (4) most recent quarterly reports, and two (2) annual reports. When a new report is generated it will replace the oldest of the listed reports.

 

 

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