Activity and Status Messages

In the "Activity and Status" area of the DOCLINE Home Page, you will find message links for incoming DOCLINE and Loansome Doc requests for your library, as well as notices regarding the status or action of requests still in process. Fourteen DOCLINE message links are possible and will appear in the order shown below. The message will only display if the condition applies to your institution.

 

1. ## requests awaiting RECEIPT

Select this link to "receipt" and print new DOCLINE requests routed to your library.

 

2. ## Special Handling requests awaiting RECEIPT

Select this link to "receipt" and print new DOCLINE requests routed to your library.  Special Handling requests include Rush, Urgent Patient Care, and color copy requests.

 

3. ## Loansome Doc requests awaiting LD RECEIPT

Select this link to "receipt" and print new Loansome Doc requests routed to your library.

 

4. ## requests will be removed overnight if not acted upon today (## Special Handling)

Select this warning message link to view DOCLINE requests still in process at your library. If a request is received but not acted upon within three working days, DOCLINE automatically routes the request to another potential lender. If a Rush or Urgent Patient Care request is received but not acted upon the same day, DOCLINE automatically routes the request to another potential lender.

 

5. Requests were removed this morning for non-action: ##, ##

The requests listed in this message were removed from your library today for non-action and were routed to another library. You can no longer view or update them. After one business day, this message will be removed.

 

6. Special Handling requests were removed this morning for non-action: ##, ##

The Rush, Urgent, and color copy requests listed in this message were removed from your library today for non-action and were routed to another library. You can no longer view or update them. After one business day, this message will be removed.

 

7. ## requests were retired unfilled (## Special Handling)

Select this link to view your requests that retired as unfilled. Be sure to review carefully the History of the Request if you plan to resubmit it in order to determine what changes to make to the Routing Instructions. See Resubmitting retired unfilled requests.  The Special Handling requests are marked with a red asterisk.

 

8. ## Transferred Loansome Doc requests were filled for the patron

Select this link to view Loansome Doc requests which were transferred into DOCLINE by your library, filled by a lender, and shipped to the patron.

 

9. ## New Loansome Doc Patrons registered with your library

Select this link to review the new patron(s). Select the "Reviewed" button on this page to remove the message from the Home screen. See Managing Loansome Doc Patrons for more information.

 

10. ## NLM Overdue Notices

Select this link to view overdue notices for materials on loan to your library from NLM. Print the notices if needed and then select the "Acknowledge overdue notices (after printing)" button on this page to remove the message from the Home screen.

 

11. ## requests received awaiting completion (## Special Handling)

Select this link to view DOCLINE requests received by your library, but not yet updated as filled or not filled.

 

12. ## Loansome Doc requests received awaiting completion (## still pending after 3 days)

Select this link to view Loansome Doc requests received by your library, but not yet updated as filled, not filled, or transferred.

 

13. ## Serial Holdings Reports Ready

Select this link to view completed Serial Holdings reports submitted by your library.

 

14. Routing table is awaiting RML approval

Your Regional Medical Library (RML) must approve new or revised tables before they become active. After your RML approves the table, your Routing Table changes are then used by the routing algorithm, and the message will be removed.

 

 

 

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