Activity Summary

 

The Activity Summary page allows users to easily view summary statistics and performance data for the previous calendar month’s completed Borrow and Lend requests.  Only requests completed (filled or retired) within the month are included in the summary.

 

The Activity Summary data is refreshed on the first of every month.  The prior month’s summary is not retained; however libraries using Activity Summary data for monthly statistics reporting can easily copy and paste the data into a spreadsheet for future reference.

 

The summary table includes the following:

 

BORROW

Requested The number of items requested by the library, and the total number of requests entered into the DOCLINE system.
Filled The number of the library's Borrow requests filled, the percentage filled, requests filled for library, and total number of requests filled in DOCLINE.

LEND

Routed to Lender The number of requests routed to the library to be filled.
Removed for non-receipt The number of requests removed by Time-Triggered Actions because they were not receipted by library within allotted time.
Received The number of requests receipted by the library.
Removed for non-action The number  of received requests routed away by Time-Triggered Actions because they were not updated by the library as ‘filled’ or ‘rejected’ within allotted time.
Days to Process (Filled) “Turnaround time”, the average time it took for the library to update lend requests as filled in DOCLINE.  The number is shown in one-hundredths of a day based upon calendar days.
Days to Process (Not Filled) “Turnaround time”, the average time it took for the library to update lend requests as not filled in DOCLINE or to be rerouted away for non-activity by the lender.  The number is shown in one-hundredths of a day based upon calendar days.

 

 

 

Additional Resources:

What is the schedule for the DOCLINE Requests Statistics?

What ILL statistics and reports are available in DOCLINE?

How do Time-Triggered Actions work?