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DOCLINE® is the National Library of Medicine's interlibrary loan (ILL) request routing and referral system. The purpose of the system is to provide efficient document delivery service among libraries in the Network of the National Library of Medicine (NNLM).

To report a technical issue, contact NLM. 

For assistance using DOCLINE or to find out if your library can join DOCLINE, contact Your DOCLINE Coordinator

Resources for DOCLINE Libraries


Best Practices for use of Google and Gmail accounts with DOCLINE

Login Help



Email Updates

Discussion Listserv (DOCLINE-L)

Features Feedback


Quick Tour Videos



Getting the Most Out of DOCLINE: Update with Q&A - April 29, 2020 (recorded session) - - (PPTX file, 4.0 MB)

DOCLINE 6.0 Tips & Tricks - "Did you know ..." - June 6, 2019 (recorded session) - - (PPTX file, 703 KB)

DOCLINE 6.0 What's New? - April 10, 2019 (recorded session) - - (PPTX file, 320 KB)

Google Login & Linking - August 15, 2018 (recorded session)

DOCLINE 6.0 Preview - July 25, 2018 (recorded session) - - (PPTX file, 3.6 MB)


Medical Library Association (MLA) DOCLINE Updates

2018 - DOCLINE: Redesign release information and screenshots

Recording and slide deck

2017 - DOCLINE: Redesign announcement and plans

Recording and slide deck 

Earlier MLA Updates


Updating Your DOCLINE Account Video

Length 3 minutes, 56 seconds

Video Transcript

Produced November 2018.

Alternatively, you can download and play the mp4 video file (71 MB) and the vtt caption file.


Last Reviewed: August 18, 2020