Use of the Critical Incident Technique to Evaluate the Impact of MEDLINE

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This report from the NLM's Office of Health Information Programs Development with the support of the American Institutes for Research (AIR), Palo Alto, California, employs the Critical Incident Technique (CIT) to identify the impact of MEDLINE-derived information.

The report is available in DOS text format.

• About the Use of the Critical Incident Technique to Evaluate the Impact of MEDLINE
• Title Page, Acknowledgments and Table of contents
• Executive Summary
• Introduction
• Methods
• Results
• Conclusions and Implications
• Figures 1 and 2--Examples
• Bibliography
• Appendix A--Letters of Invitation
• Appendix B--Critical Incident Report Forms
• Appendix C--Incidents and Transcriptions
• Appendix E--Examples of Case Study Abstracts
• Appendix F--Reasons Why the Individual Needed Information
• Appendix G--Impact of the Information Obtained from Medline on Medical Decision-Making
• Appendix H--Impact of the Information Obtained from Medline on the Outcomes of Professional Activities
• Appendix I--Summary of Analysis of Ineffective Searches

Last updated: 02 May 2001
First published: 01 January 2001
Permanence level: Permanent: Stable Content