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Document/Delivery ILL -- Document missing pages

Question: What should I do if my document is missing pages?


If you have missing pages, please let us know using the ILL Contact Form or contact the Collection Access Section of NLM by e-mail at When asking for missing pages, please provide the number of each missing page, the complete citation and the REG number, which appears below the barcode on the cover page of each delivered document. If for any reason NLM cannot provide the missing page(s), you will be issued a credit equal to the cost of the delivered document.

For more information on interlibrary loans, please see the NLM Interlibrary Loan Fact Sheet.

Related Questions:
What should I do if I have not received an interlibrary loan request sent to NLM?
Why did NLM reject my ILL request?


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