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NLM Phases Out Old 800 Number

NLM Phases Out Old 800 Number. NLM Technical Bulletin. 1998 Mar–Apr;(301):e1.

January 1998 [posted]

The National Library of Medicine (NLM) added the current toll free telephone number, 1-888- FINDNLM (1-888-346-3656) for customer service in May 1997. This new number has several short, easy-to-use menu choices to allow you to reach a variety of Library service areas. Since May 1997, the old 800 MEDLARS number has continued to work, routing to the new number behind the scenes. Later this year, the 800-638-8480 number will no longer connect you to NLM. When that happens, for a short period of time, callers will hear a recording directing users to the current NLM number, 1-888- FINDNLM. Please check your stored phone numbers and rolodexes now to verify that you have the current number for NLM customer service.