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FAQ
DOCLINE -- Loansome Doc Login Page When Ordering From PubMed


Question: Why do I see the Loansome Doc login page when I try to order items from PubMed?


Answer:

DOCLINE customers using the Internet Explorer browser who see the Loansome Doc login page when ordering from PubMed will need to adjust their browser settings, specifically the "Check for newer versions of stored pages" value and the Privacy tab settings.

The link below directs to settings for all supported browsers. Once your settings are correct, you will need to clear your browser cache.

DOCLINE supported browser settings

Clearing the cache on Your Web Browser


Related Questions:
How do I adjust my computer for best viewing DOCLINE?
Why and how should I clear the cache on my Web browser?
List of DOCLINE System Requirements.

Return to the list of DOCLINE FAQs | Return to the list of NLM FAQs
http://www.nlm.nih.gov/services/doc_ld_login.html