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Document Delivery/ILL -- Customer Service

Question: How can I contact NLM's customer service staff?



General questions about interlibrary loan from NLM should be submitted on our customer service form. NLM customer service staff may be reached by phone at: 1-888-FINDNLM (1-888-346-3656).

Problems with or questions about a specific ILL request filled by NLM should be sent via our Report a Problem with ILL Requests Filled by NLM. NLM ILL staff may be reached at: 301-496-5511.

Related Questions:
What should I do if my document is missing pages?

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