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Document Delivery/ILL -- Customer Service

Question: How can I contact NLM's customer service staff?



General questions about interlibrary loan from NLM should be submitted on our regular customer service form. NLM customer service staff may be reached by phone at: 1-888-FINDNLM (1-888-346-3656).

Problems with or questions about a specific ILL request filled by NLM should be sent via our Contact NLM Interlibrary Loan form. NLM ILL staff may be reached at: 301-496-5511.

Related Questions:
What should I do if my document is missing pages?

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