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FAQ
Document Delivery/ILL -- Customer Service


Question: How can I contact NLM's customer service staff?


Answer:

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General questions about interlibrary loan from NLM should be submitted on our regular Customer Service Form. Questions about specific ILL requests filled by NLM should be sent via our ILL Contact Form.


Related Questions:
What should I do if my document is missing pages?

Return to the list of ILL FAQs | Return to the list of NLM FAQs
http://www.nlm.nih.gov/services/ill_contact_custserv.html