National Information Center on Health Services Research and Health Care Technology (NICHSR)
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Introduction to Health Services Research : A Self-Study Course
Case Description | Case Background | Case Objectives | Case Exercise
Case 2. The End-Stage Renal Disease Program: Quality Issues (Page 12 of 34)
Phase One: Thinking About the Issues
Q3d. Where would you find the information to gauge the quality of a dialysis center and the outcomes of its patients?
Suggested Solution
JCAHO (accrediting body), CMS's (formerly HCFA) ESRD program data, medical and administrative records of the centers, personnel records for its staff to judge their training and competence are all worth examining.
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