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User Services and Collection Division (USCD)

NLM User Services and Collection Division (USCD)

We’ve reorganized! As of January 1, 2024, Library Operations (LO) transitioned to the User Services and Collection Division (USCD). Our name may have changed, but our mission remains the same.

The National Library of Medicine (NLM) has a legislative mandate to collect, preserve, and disseminate biomedical health information. As one of the largest NLM divisions, the User Services and Collection Division (USCD) supports this mandate by collecting, curating, and connecting the world to scholarly biomedical literature, health information, and data resources.

Throughout the year, as our new identity evolves, we will align our public web presence to mirror USCD's public products and services model. While we are changing the way we work, our commitment to what we do - collect, curate, and connect - and to our core products and services will remain the same.

Should you need assistance / have feedback during this process, please contact the NLM Support Center. Thank you for your patience!


What We Do

3 gears and this text. Collect: Acquire and preserve unique
and trusted collection of biomedical information. Curate: Make biomedical information findable through data normalization, metadata and data standards. Connect: Link our global audience to biomedical data and resources to make informed health decisions.

  • Collect by selecting, acquiring, and preserving one of the world’s largest and most trusted physical and digital collections of health and biomedical information – in both physical and digital form;
  • Curate by cataloging, indexing, processing, and creating metadata to make biomedical information FAIR, or Findable, Accessible, Interoperable, and Reusable, through our rich portfolio of resources; and
  • Connect by linking our diverse global audience to NLM’s collections, products, and services for users of all backgrounds to learn, research, and discover information about health and biomedical matters.

 

Where We Are Going

NLM’s LO envisions a future in which data and information will continue to transform and accelerate biomedical discovery and improve health and health care globally.

Goals of our 2036 Long Range Plan are to:

5 columns and this text. 1. Create a modernized organizational structure 2. Unify and transform NLM collections 3. Support and promote the use of health data standards and terminologies 4. Provide customer design experience support 5. Know and equitably engage our users.
  1. Create a modernized organizational structure
  2. Unify and transform NLM collections
  3. Support and promote the use of health data standards & terminologies
  4. Provide customer design experience support
  5. Know and equitably engage our users

     Read the 2036 Long Range Plan Summary

 

Organizational Structure


Director for User Services and Collection Division (USCD): Dianne Babski

Deputy Director for User Services and Collection Division: Amanda J. Wilson

Senior Historian for User Services and Collection Division: Jeffrey S. Reznick, PhD

Senior Administrative Officer for User Services and Collection Division: Deborah Lockett -Jordan
________________________________________

Collection Branch, Chief: Margaret McGhee

Deputy Chief: Beth Weston
______________________________________

Discovery Branch, Chief: Tina Shrader (Acting)

Deputy Chief: Jennifer Diffin (Acting)
________________________________________

Engagement Branch, Chief: Stacey Arnesen

Deputy Chief: Ken Koyle
________________________________________

Health Data Standards Branch, Chief: Dianne Babski (Acting)

Deputy Chief: Amanda J. Wilson (Acting)

Last Reviewed: January 22, 2024